Bennary Smith, Head of Interior Design
As Head of Interior Design at Grayling Properties, Bennary plays a key role in shaping how Grayling’s buildings look, feel and function for residents.
In previous blogs, we spoke with Suzanne, Lettings Manager, who shared insight into how Grayling approaches resident selection and the importance of matching the right person to the right home. We also heard from Vicky, Maintenance Manager, who outlined how maintenance is managed across the portfolio and the systems in place to support residents day-to-day. Together, these perspectives highlight the operational side of Grayling’s work, while Bennary’s role brings an additional focus on how thoughtful design underpins the overall resident experience.
In this Q&A, Bennary shares insight into how interior design is approached across the portfolio, the importance of balancing aesthetics with practicality, and what it’s like working as part of the Grayling team.
What is your role at Grayling Properties?
As Head of Interior Design, I oversee the design and fit-out of properties across the Grayling portfolio.
That includes everything from initial concepts and layouts to selecting materials, finishes and furnishings. The aim is to create spaces that not only look good, but also work well for the people living in them.
We manage the design process in-house, which allows us to ensure consistency across our buildings while also tailoring each space to suit the property and its residents.
What does a typical project involve?
Each project is different, but it usually starts with understanding the building and how it will be used.
From there, we develop a design approach that considers layout, functionality and overall look and feel. That might involve reconfiguring spaces, selecting finishes that are durable and easy to maintain, and ensuring everything works within the practical constraints of the building.
We then work closely with contractors and the wider team to bring that design to life, making sure it’s delivered to the right standard.
What are some of the key considerations when designing for residential properties?
Durability and functionality are always key.
These are lived-in spaces, so materials need to stand up to everyday use. At the same time, the design needs to feel comfortable and welcoming.
There’s also a balance between creating something that feels modern and maintaining a sense of longevity. You want spaces to feel current but not dated too quickly.
Understanding how residents actually use the space is an important part of that.
How does design differ across Grayling’s portfolio?
The portfolio is quite diverse, which makes the role interesting.
You might be working on a period property one day and a more modern co-living development, like Rathmines House or Liberties House, the next. Each comes with its own considerations, whether that’s working within the constraints of an older building or designing for shared living spaces.
The approach stays consistent, but the execution adapts depending on the building and the type of resident experience we’re creating.
How do you work with other teams within Grayling?
It’s a very collaborative process.
I work quite closely with the property management, lettings and maintenance teams to ensure the design aligns with how the buildings will be operated day-to-day. However, I tend to collaborate most frequently with the development team to make sure projects are delivered on time and that building regulations are adhered to.
That input is really valuable, as it helps inform decisions around materials, layouts and finishes. It means we’re not just designing in isolation, but creating spaces that work in practice as well as on paper.
What do you enjoy most about your role?
I enjoy seeing a project come together from concept through to completion.
It’s rewarding to know that the spaces you’ve designed are being used every day and contributing to how people experience their homes.
Because Grayling is involved in both the design and the ongoing management of properties, you also get to see how those spaces perform over time, which is something you don’t always get in other roles.
What do you enjoy most about working at Grayling?
For me, it’s the combination of variety and the team environment.
The projects themselves are varied, which keeps the role engaging, but it’s also the way the company operates that stands out. There’s a practical, solutions-focused approach, and people are open to ideas and collaboration.
It’s an environment where you can take ownership of your work, continue developing your skills, and see the impact of what you’re doing.
That makes it a very rewarding place to work.